Love and bloom

• Birthdays – Celebrate their special day with sunshine that lasts.
• Housewarming – Bring warmth and cheer to their new home.
• Just Because – Because everyone deserves a little sunshine.

Returns Policy

There are no cancellations, returns, or refunds available. If your item was damaged in transportation, you are eligible for a refund (excluding the shipping cost) or exchange. To be eligible for a refund/ exchange, you must create an unboxing video from scratch that demonstrates the damage. We reserve the right to refuse any refund where the product may not be as described by the consumer. We work hard at Floreal to ensure that our store policies are fair, clear, and transparent. If you can’t find what you’re searching for, please contact us so that we can assist you further.

No cancellations are permitted once the order is confirmed. Before placing an order, it is advised to carefully review all photographs, as well as the description and dimensions. You can DM us anytime if any information about the product is unclear..

Shipping

1. Processing Times:

Ready-to-Ship Items: Orders for ready-to-ship items will be processed and shipped within 2-3 business days. If there are any delays, you will be informed in advance.

Made-to-Order Products: For products made to order, please allow 3-4 business days for production before shipping.

Once your order has been shipped, the estimated delivery time is 3-7 business days.

We strive to ensure that your order reaches you as quickly as possible. Thank you for your patience and understanding.